Click Here for Ancron’s Policy and Procedure’s
Zero Tolerance Policy
Ancron has a ZERO TOLERANCE policy for racism, discrimination, harassment, bullying, threats, or abusive language or behavior.
Our front staff are trained to help patients and we make every effort to make your visit pleasant and comfortable. We are completely supportive of our staff and neither the doctor nor management will tolerate any of this behavior.
Individuals violating our policy will be immediately denied service, asked to leave the clinic and depending on the circumstances may face permanent dismissal from the practice.
Form Policy
Our clinic receives numerous forms daily from various entities such as employers, insurers, government agencies, schools, and legal representatives. Processing these forms requires significant additional time beyond our daily patient visits and phone calls. Therefore, completion of forms may occur after regular clinic hours. We strive to complete all paperwork promptly and appreciate your patience.
Please note that most forms, letters, or notes are not covered by public healthcare. Payment is required prior to the submission of these forms. Our fee policy aligns with guidelines from Doctors of BC and BC Family Doctors regarding charges for non-insured services.
By submitting a form for our completion, you agree to our fee policy and authorize us to disclose relevant information to the requested party.
Please allow up to 30 days for form completion from the time of acceptance. The doctor must gather and review all necessary information, which may involve scheduling an examination, ordering tests, awaiting reports, or seeking a specialist’s opinion, potentially causing delays beyond 30 days.
Ensure all sections of your form are completed before submission, including demographics, required information, and signatures. Incomplete forms will not be accepted.
You have the right to withdraw consent for the disclosure of the form to the requesting agency at any time. However, if the form has already been completed at the time of withdrawal, the associated fee remains due.
The doctor will provide the requested opinions or information on the form. However, the use of this information is determined by the requesting party (e.g., filling out an insurance certificate does not guarantee insurance benefits; decisions rest with the insurance company).
Our doctors are obligated to provide thorough opinions supported by documented facts and evidence, ensuring all relevant information is included. Any attempt to falsify, coerce, or manipulate information may result in dismissal from the practice.
If deemed necessary, the doctor may request that a more appropriate provider (e.g., physiotherapist, neurologist) complete the form. In such cases, no fee will be charged by the original doctor.
We will notify you promptly once the form is complete.
Dislaimer: Any use of this site for personal medical reasons is completely at the risk of the user. Information gathered from this site is not to be treated as if it came from a doctor associated with Ancron Medical Centre.