Clinic Policies

Zero Tolerance Policy

Ancron Medical Centre has a zero tolerance policy regarding any abuse or aggression towards our staff.

Our front staff are trained to help patients and we make every effort to make your visit pleasant and comfortable. We are completely supportive of our staff and neither the doctor nor management will tolerate any rude or aggressive behavior.

Individuals violating our policy will be immediately denied service, asked to leave the clinic and depending on the circumstances could be banned.


Due to the insecure nature of e-mail communication, we DO NOT currently use email as a means of communication with the public or patients regarding questions or issues of a medical nature, to establish physican/patient relationship; to book or cancel appointments; or for inquiries regarding fees, services or similar matters.

E-mail communications regarding such matters will not be responded to and will be discarded unread. If you wish to contact us regarding medical questions or issues or with regard to appointments, accounts or other questions please do so by telephone, fax or regular mail in the manner set out in this web site.

Prescription Renewal

We do not renew prescriptions over the phone, so be sure to make an appointment to see your family doctor at least 2 weeks before you run out.

Dislaimer: Any use of this site for personal medical reasons is completely at the risk of the user. Information gathered from this site is not to be treated as if it came from a doctor associated with Ancron Medical Centre.