The office is not responsible for reminding you about your appointment. That remains your responsibility. If you need to cancel or reschedule your appointment, we ask that you give us 24 hours notice so we have time to schedule another patient needing to see the doctor. A no show fee will apply for all missed appointments.
If you arrive late for your appointment we might ask you to reschedule as we try to stay on time and avoid unnecessary delays for patients.
We do our best to reserve appointments to accommodate concerns that should be seen urgently. Urgent visits requested by telephone will be evaluated and may be given a same-day visit if deemed urgent.
When phoning in to book an appointment the receptionist may inquire about the reason for the appointment. This is to help us prepare and allocate appropriate time for your concern.
Average office visits are 10 minutes long. Due to this time limit we might not be able to address all your concerns in one visit. We will manage the most urgent ones first and then schedule a follow-up appointment to address the remaining issues.
We try our best to limit waiting room times as much as possible but because a medical practice is unpredictable there is a chance that you may have to wait to see the doctor. Remember that next time it may be you that needs a bit more time to sort out your medical concern.
Our doctors do require appointments for all prescription refills. Be sure to make an appointment at least 3-4 weeks before you run out.
We do not often give repeat scripts for an extended period of time, like 12 months. It is important that we review you periodically to look for any side-effects, the need for change of dosage, etc. Patients with chronic illnesses like hypertension, diabetes, asthma, and thyroid problems will be seen every 3 to 4 months for review.
This office follows evidence-based guidelines for all prescriptions, including antibiotics, narcotics and medications for stress related conditions. Therefore we reserve the right to refuse prescriptions if not deemed medically indicated.
MSP does cover a yearly physical exam for chronic illnesses like diabetes, congestive cardiac failure, and a few others.
A yearly “check up” physical is not covered by MSP. If you still feel that you would like a physical, you can pay for it privately.